Is my personal information secure?

Because we want you to feel safe doing business with us, we use a 128-bit encryption key format over a Secured Socket Layer (SSL).  This provides you the highest level of security between web browsers and web servers.

An SSL Certificate (Securer Sockets Layer), also called Digital Certificate, creates an encrypted link between a website and a visitor's browser.  This link insures that all data passed between the website and the visitor's browser remains private and secure.  This in turn prevents hackers from stealing private information such as a credit card number, name or address.

Will you sell my information to mail order houses or spammers?

We will not sell or give your information to any other source.  We use your information only for shipment and payment.

If you elect to join our customer mailing list, we will use only your email to send offers directly from us.  We will not sell or give your email address to any other on-line marketing group.  For more information, please feel free to review our complete privacy policy.

What if my item has a defect?

If you feel your item has a manufacturer's defect, please email us at customerservice@StarryNightsBedding.com leave us your telephone number along with any message and we will contact you ASAP with instructions.

What if you do not have my item?

In some cases, our warehouse may have an inventory discrepancy and some items may no longer be available.  We strive to keep our inventory as current as possible, but in some cases errors arise.  We appreciate your business and in this event, you will be contacted via email to see if you wish the remaining part of the order to be shipped.